The smartphone has changed the daily commute with new services that make it easier and more convenient. In fact, mobile is the predominant device used for accomplishing daily commuting tasks like getting directions, booking a ride, and entertainment while commuting.
Our study polled urban mobile-first consumers on their daily commute within the US.
Within this report you’ll discover:
• The state of the daily commute in 2018
• Mobile activities of commuters
• How to improve customer experience for commuters
• What the future of travel looks like